From Requirements to Deployment: Mastering the Software Development Life Cycle!
Today, companies grapple with the challenge of keeping their systems robust and efficient while integrating new technologies. Rapid advancements often outstrip the skills of the workforce, creating a significant skills gap that can hinder innovation and productivity.
To address this challenge, industry leaders like Hitesh Allam are stepping up to bridge this gap. As a Senior Software Engineer in Site Reliability Engineering (SRE) at Verizon, his extensive expertise is transforming this sector. By leveraging his knowledge, he is not only enhancing system reliability but also mentoring teams to adapt to evolving technologies, ensuring that organizations can thrive in an increasingly complex digital environment.
With over nine years of experience in the software development life cycle, Hitesh has mastered every facet of application design, development, and deployment. His proficiency in Java J2EE technologies, coupled with hands-on experience in AWS Cloud Management and Splunk Administration, positions him as a key player in ensuring Verizon’s systems run smoothly and efficiently.
Hitesh’s approach emphasizes data integrity and best practices, making him a linchpin in maintaining the high standards expected in today’s tech environment. A firm believer in Agile methodologies, he nurtures collaboration within his team, leveraging his strong interpersonal skills to enhance communication and problem-solving capabilities. His dedication to optimizing application performance and user experience not only meets the challenges of modern software development but also sets a benchmark for excellence.
Hitesh Allam is not just an engineer, but an architect who bridges complex technology to user needs, ensuring Verizon is always on the edge, especially in a highly competitive market.
Let us learn more about his journey:
Technical Expertise: A Comprehensive Overview
Hitesh showcases a robust array of technical skills, particularly in Splunk administration, where he excels in providing application support. His development experience spans the full Java stack, encompassing software design, development, and implementation of enterprise applications utilizing Java J2EE technologies. He has played a pivotal role in the design and development of various web and enterprise applications, employing technologies such as JSP, Servlets, Struts, Hibernate, Spring, JDBC, JSF, XML, JavaScript, HTML, AJAX, SOAP, and AWS.
With a strong proficiency in Java, Linux, AWS, Docker, and SQL databases, Hitesh demonstrates his versatility across multiple programming languages including C, C++, C#, and Java. His experience extends to AWS cloud management and instance management, where he effectively utilizes services like EC2, ECS, S3, and c5 instances. He is adept at AWS rehydration for instances such as c5.4xLarge and managing EBS and RDS volumes.
Automation is another area where Hitesh shines; he utilizes CI/CD tools like Jenkins and Ansible Playbooks to streamline processes and containerized applications using Docker. His expertise encompasses incident management and troubleshooting alongside certificate and license renewals for applications and instances. He also provides vital support for server patching and database upgrades with thorough pre-validation and post-validation measures to ensure application stability.
Hitesh has completed the Splunk Fundamentals-1 certification and is currently progressing through additional Splunk certifications including Fundamentals-2 and 3 as well as Advanced Search and Reporting. His experience with log processing tools such as Logstash and Kafka further enhances his capabilities.
In terms of design patterns within J2EE, Hitesh possesses a solid understanding of various methodologies including Singleton, MVC, Front Controller, Business Delegate, and Service Locator. He has also developed RESTful web services using Spring Boot and engaged in full-stack development with JHipster projects that incorporate both Java and Angular frameworks.
His familiarity with frameworks such as Struts, Hibernate, Node.js, Spring MVC, Spring Data (including Spring JDBC and ORM), Spring Boot, Spring Microservices, JSP, JSF, and Hibernate complements his skills in UI web technologies including XML, HTML/HTML5, XHTML, CSS/CSS3, Bootstrap, JavaScript (including jQuery), Angular.js (and Angular 2), AJAX, JSON, Grunt, and Gulp.
Hitesh is proficient in creating JMX files with Apache JMeter for automated reporting and testing using Perl or shell scripting. He automates management reports through shell scripts or Python scripts that connect to various databases including SQL Server, Oracle, MySQL, PostgreSQL, H2, Couchbase, and ArangoDB (a NoSQL database). His CI/CD experience includes using Jenkins and Bamboo alongside Ansible Playbooks for deploying web servers.
In addition to his technical proficiencies in Docker, where he has containerized applications and orchestrated clusters using Docker Swarm, Hitesh is skilled in troubleshooting issues that arise during building or deploying in multi-component environments. He is experienced with version control tools such as SVN, CVS, GIT, and
BitBucket Repository.
His use of Ansible as a configuration management tool demonstrates his ability to develop playbooks for deploying web servers effectively. Hitesh is comfortable working within various integrated development environments (IDEs) including Sublime Text, IntelliJ IDEA, Eclipse (along with Bower), Grunt/Gulp tools for task automation. He has worked extensively with web/app servers such as HTTP web server Apache Tomcat
WebLogic and JBoss.
Hitesh is well-versed in both Agile and Waterfall methodologies across diverse operating systems like Windows, MacOS Unix/Linux. His experience with AWS Identity Access Management (IAM) allows him to manage user access across different environments efficiently.
Throughout his career journey so far, working on multiple projects simultaneously—Hitesh has demonstrated an ability to thrive under pressure while managing tasks effectively in a fast-paced environment. His deep understanding of best practices in design optimization interaction usability further enhances his contributions to any project he undertakes. With a keen focus on enhancements defect fixing code optimization he continues to evolve as a professional in the tech industry.
A Software Engineer’s Expertise
Hitesh has made significant contributions as a Senior Software Engineer in Site Reliability Engineering (SRE) for Verizon’s Point of Sale (POS) systems. His role encompasses the development, support, and migration of backend services that are crucial for the POS operations. He has skillfully crafted user stories utilizing Pro-C and COBOL programming languages, showcasing his versatility in software development.
In his day-to-day responsibilities, Hitesh has been instrumental in configuring builds with Maven and deploying applications across various environments, including Development, Quality Assurance (QA), and User Acceptance Testing (UAT) using Jenkins. He has successfully migrated legacy code from C to Java, demonstrating his ability to modernize and enhance existing systems. His analytical skills shine through as he troubleshoots complex production application defects and incidents, ensuring seamless operation and minimal downtime.
Hitesh’s expertise extends to application monitoring and preventive maintenance activities. He has written intricate SQL queries and stored procedures to extract valuable insights from the production database for management business reports. His proficiency in monitoring Linux servers for CPU, memory, and disk utilization further underscores his commitment to maintaining optimal performance levels.
He has also set up cron schedules for backups and monitoring processes, utilizing log4j for logging and Git for version control. Hitesh is adept at automating tasks through scripting in Shell, Python, and Perl, which streamlines information gathering and enhances operational efficiency. His proactive approach includes monitoring log files to swiftly address any emerging issues.
His work with automation scripts for data warehousing and database feeds reflects his deep understanding of data management. Hitesh is responsible for maintaining application stack patches and overseeing patch management activities on both application and database servers. His extensive experience includes installing, configuring, migrating, troubleshooting, and maintaining Splunk Apache Web Server across various UNIX platforms.
Hitesh’s capabilities extend to managing backups, server diagnostics, and Splunk server configuration backups. He is well-versed in Splunk’s searching and reporting modules, knowledge objects, administration tasks, dashboards, clustering, and forwarder management. His skill set also includes data loading and extraction using SQL*Loader along with SQL tuning to optimize performance.
Documentation of solutions and process monitoring techniques for support teams is another area where Hitesh excels. His strong analytical skills enable him to solve complex problems effectively. He possesses a solid understanding of messaging services such as Apache Kafka, Rabbit MQ, and IBM MQ.
In addition to his technical skills, Hitesh has experience in managing SSL certificates for applications and addressing customer incident tickets alongside production issue tickets. He collaborates closely with development teams to test enhancements and fixes in test environments before deploying them into production after thorough evaluations.
Hitesh actively monitors deployments to identify potential issues promptly. He verifies backup remediation processes and ensures that tape drives on servers function correctly. His experience with ServiceNow, JIRA, and ITSM systems enhances his ability to track incidents efficiently.
His work in AWS environments includes deploying and managing Splunk instances and databases. Hitesh has created automated reports using Apache JMeter for monitoring purposes and implemented Ansible playbooks for Splunk automation deployments within AWS environments.
Troubleshooting NAS and NFS mount points is part of his diverse skill set as well. He has worked on Identity Access Management (IAM) to add users while defining specific permissions. His knowledge extends to Single Sign-On (SSO) and LDAP integrations for user access management. Lastly, his professional journey at Verizon reflects a blend of technical expertise, problem-solving abilities, and a proactive approach to software engineering that significantly enhances the reliability of POS systems.
Seamless Application Management
Hitesh’s tenure at Arris was marked by significant contributions as a Software Developer, where he showcased his technical expertise and problem-solving skills. He utilized the Spring Framework and Hibernate for backend development, effectively implementing Spring dependency injection to enhance the middle layer of applications. His work on projects for Charter Communications involved developing and supporting applications built with C, C++, and Java, demonstrating his versatility across multiple programming languages. In a test-driven development environment, Hitesh created JUnit test cases, ensuring the reliability and quality of the software he worked on. He adeptly managed version control using tools like GIT and Bitbucket, which facilitated smooth collaboration and code management within the team. His proficiency in designing and developing microservices using Docker containers was instrumental in streamlining application deployment and management.
Hitesh also took the initiative to configure and deploy an open-source application called PIWIK for monitoring and analytics, enhancing the portal’s performance tracking capabilities. His creative flair was evident in his design of new page layouts for the portal, which improved user experience. Furthermore, he developed user and customer integration features that enabled role-based logins, ensuring secure access to applications.
To maintain database integrity, Hitesh created scheduled cron jobs in the production environment for database backups using pg-dump, adhering to retention policies by deleting outdated backups. He wrote shell scripts to facilitate deployments and developed microservices with Spring Boot, showcasing his ability to adapt to various frameworks and tools.
His work with Liquibase for database schema management was complemented by his use of Jenkins for build integration and execution. Hitesh configured a new pipeline on Jenkins using the Blue Ocean interface, creating jobs that executed specific builds and extracted artifacts for deployment. His expertise extended to using PostgreSQL as a backend database and Docker containers for application deployment.
Additionally, Hitesh implemented Ansible playbooks for deploying applications on new virtual servers, demonstrating his understanding of automation in software deployment. He created a single-click demo for applications on independent machines by generating .jar files through Jenkins, simplifying the testing process for stakeholders.
His front-end development skills shone through as he utilized Bootstrap 4 along with predefined Arris templates for styling. He also employed the JHipster application framework to develop robust applications while creating Ajax calls to facilitate seamless communication between the front end and the database.
Hitesh’s commitment to quality extended to testing frameworks like Protractor and Karma Jasmine for unit testing front-end components. His expertise in UI technologies such as HTML5, CSS3, jQuery, and AngularJS further enriched his contributions. Throughout his time at Arris, Hitesh actively coordinated project efforts and maintained documentation updates, ensuring that all team members were aligned with project goals and progress.
Innovative Solutions for Internal Applications
Hitesh has made significant strides in developing proof of concepts that enhance internal applications at Arris, particularly in streamlining the contractor review process and facilitating bulk email communication within teams. His work focuses on differentiating between contractors and full-time employees, ensuring that management can efficiently manage these communications.
Utilizing Angular 4 and Node.js, Hitesh successfully created a proof of concept for email distribution. This internal application serves higher management by providing a user-friendly interface to oversee contractor reviews. He adeptly employed Angular 4’s HTTP capabilities to retrieve data through web APIs, while also creating and implementing various API methods for database operations using Entity Framework.
His expertise extends to working with React.js and Redux, where he has developed the CCM-Tool using Node.js with Express middleware and Arango, a document-based database. Hitesh has also focused on improving and debugging API functions, leveraging Postman to create RESTful services that enhance functionality.
In addition to backend development, Hitesh has designed responsive user interfaces with React.js, ensuring compatibility across different browsers through effective CSS techniques. His experience with Redux further supports the seamless management of application state.
Hitesh has utilized Node.js to execute Webpack tasks, ensuring the project builds correctly. He has constructed backend REST APIs with Node.js and Express.js, designing comprehensive layouts for dashboard screens that provide intuitive access to vital information. His development of REST APIs for test servers incorporates Express Router middleware and integrates seamlessly with Arango DB.
Moreover, Hitesh has crafted user interface pages using HTML and jQuery, while also employing the Spring Boot framework for Java development through the implementation of JHipster projects. His technical acumen includes writing recursive functions in Express.js to query nested JSON data in Arango DB.
By designing modular and reusable React components using Flux architecture and Material-UI, Hitesh demonstrates his commitment to creating efficient and maintainable code. His proficiency in developing JavaScript-intensive single-page applications showcases his ability to deliver high-quality digital solutions that meet the needs of modern business environments.
Credit: insightssuccess.com
